- Shipping Policy:
Depending on models, goods are shipped between one and seven business days.
A tracking number is emailed to the recipient.
Any order can be canceled if our security requirements are not fulfilled.IF YOU ARE A CORPORATE PURCHASER WITH A VALID VAT NUMBER FOR A COMPANY BASED IN THE EUROPEAN UNION, WE CAN BILL YOU EXCLUDING VAT.
In this case, contact our Sales team for a quote excluding VAT.
Contact firstname.lastname@example.org for your quote when purchasing in bulk.
- Returns and Warranty:
* General Information:
No product can be accepted without a Return Merchandise Authorization ( RMA ).
For a product to be considered for return, the malfunction or issue would have to be approved by support ( email@example.com ).
Refurbished products have 30 days functionality warranty from shipment delivery date. Warranty does not include physical abuse and all types of external factors.
Volume buyers are excluded from the above warranty policy. Volume buyers need to contact firstname.lastname@example.org for warranty policy about their purchase.
* Specific Information
Whenever a Return Merchandise Authorization ( RMA ) is issued, the product can be exchanged, fixed, or rejected/sent back to the recipient if the malfunction discovered include physical abuse or/and any external abuse.
No refunded is made on sales.
In a case of a Return Merchandise Authorization ( RMA ) is issued, the customer is responsible for the return cost.
Returns made through a Return Merchandise Authorization ( RMA ) must be received before the warranty period.
New Products warranty policy is mentioned on the product warranty card in the sealed box, and it is carried out by the manufacturer.
* The term of Service:
WARRANTIES APPLY ONLY TO
HARDWARE PRODUCTS PURCHASED FROM PHILYTECH BV THAT CAN BE IDENTIFIED BY OUR
RECORDS ONLY.PHILYTECH BV IS NOT LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR OTHER INFORMATION STORED ON ANY MEDIA, OR ANY NON-APPLE
PRODUCT OR PART NOT COVERED BY THIS WARRANTY. RECOVERY AND REINSTALLATION OF
SYSTEM AND APPLICATION SOFTWARE AND USER DATA ARE NOT COVERED UNDER WARRANTY.
THIS WARRANTY DOES NOT APPLY: (A) TO DAMAGE CAUSED BY ACCIDENT, ABUSE, MISUSE,
MISAPPLICATION, OR PERIPHERALS; (B) TO DAMAGE CAUSED BY SERVICE PERFORMED BY
ANYONE NOT APPROVED BY PHILYTECH BV, OR (C) IF ANY SERIAL NUMBER HAS BEEN
REMOVED OR DEFACED.
THESE WARRANTIES AND
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND Instead of ALL OTHER WARRANTIES,
REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED.PHILYTECH
BV SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT
PERMITTED BY LAW, PHILYTECH BV, WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
PERFORMANCE OF ANY REPAIR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF
BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF,
DAMAGE TO, OR CORRUPTION OF DATA; OR ANY COSTS OF RECOVERING, PROGRAMMING, OR
RESTORING ANY PROGRAM OR DATA STORED OR USED WITH YOUR PRODUCT AND ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON YOUR PRODUCT.PHILYTECH BV
SPECIFICALLY DOES NOT WARRANT THAT IT WILL BE ABLE TO (A) REPAIR OR REPLACE
YOUR PRODUCT WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, AND (B) MAINTAIN THE
CONFIDENTIALITY OF DATA. IF ANY PRODUCT SHOULD BE DAMAGED OR LOST WHILE IN
PHILYTECH BV CUSTODY, PHILYTECH BV LIABILITY WILL BE LIMITED TO THE COST OF
REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT. OTHERWISE, PHILYTECH BV
LIABILITY FOR ANY AND ALL DAMAGE SHALL IN NO EVENT EXCEED THE PAYMENTS RECEIVED
BY PHILYTECH BV FOR SERVICES PROVIDED UNDER THESE TERMS. THE REMEDIES SET FORTH
HEREIN SHALL BE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH BY PHILYTECH BV
UNDER THESE TERMS AND CONDITIONS. PHILYTECH BV IS NOT LIABLE FOR LOSS OR
CORRUPTION OF DATA OR YOUR CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION OR
REMOVABLE DATA. BEFORE YOU SEND IN YOUR PRODUCT FOR ANY REPAIR SERVICE, YOU
SHOULD MAKE A BACKUP COPY OF YOUR DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND REMOVABLE MEDIA.
- Condition Grading Information:
Excellent: Like new. No scratch. No sign of usage.
Good: May show signs of usage. May show slight scratch or dent.
- Products Packaging:
Refurbished smartphones are sold handset only (HSO). The client can request a quotation and delivery period through email@example.com for full pack smartphones ( boxes, USB charger, headphones.
Refurbished notebooks include an Apple AC adapter and working battery.
Refurbished desktops do NOT include keyboards or mice.
CPO ( Manufacturer Certified Pre-Owned ) comes in a sealed box with accessories and manufacturer warranty.